Pouched has no user accounts. There's no username, email or password to delete. Your tracking data is stored on your phone, so you can delete it yourself instantly.
Delete the data on your phone
- Open Pouched and go to Profile → Settings.
- Under Your data, tap Reset everything and confirm.
This permanently erases your plan, pouch logs, cravings, check-ins, notes, goals and achievements. Uninstalling the app also deletes all of this data.
Delete data held on our servers
If you used Ask Pouched, we hold a small daily usage counter linked to an anonymous ID. We don't store your chat messages. To delete the counter, and to ask RevenueCat to delete its purchase record for your anonymous ID:
- Email contact@ashbuild.app with the subject “Data deletion request”.
- Include the store order ID from your purchase receipt (Apple: “Order ID”, Google: “GPA.” number) so we can find the right record. You don't need to send anything else.
We'll confirm within 30 days. Records that Apple, Google or RevenueCat must keep for tax, accounting or fraud-prevention reasons may be kept for the period the law requires.
Subscriptions
Deleting your data doesn't cancel a subscription. Cancel it in your App Store or Google Play subscriptions. See Support for the steps.
We usually reply within two business days.